Refund Policy
Refund Policy
At Dominic Signature Hair Line, we value your satisfaction and stand behind the quality of our products. If for any reason you are not completely satisfied with your purchase, we are here to assist you with our refund policy.
30-Day Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on all our products. If you are not satisfied with your purchase for any reason within 30 days of receiving it, you may be eligible for a refund.
Eligibility for a Refund: To be eligible for a refund, please ensure the following conditions are met:
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The product was purchased directly from Dominic Signature Hair Line.
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The product is in its original packaging and unused or unopened.
How to Request a Refund:
To request a refund, please follow these steps:
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Contact our customer support team at Support@dominicssignaturehairline.com within 30 days of receiving your product. Please provide your order number, the reason for your request, and any relevant details.
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Our customer support team will review your request and may request additional information or clarification if needed.
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If your refund is approved, we will provide you with instructions on how to return the product.
Refund Process:
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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
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We will then notify you of the approval or rejection of your refund.
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If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within a reasonable timeframe.
Shipping Costs: Please note that shipping costs for returning the product are the responsibility of the customer and are non-refundable unless the return is due to a mistake on our part.
Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately at Support@dominicssignaturehairline.com, and we will provide further instructions on how to resolve the issue.
Contact Us: If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at Support@dominicssignaturehairline.com.
Policy Changes: We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
